REGISTRATION & CLAIMS TERMS & CONDITIONS FAQ
This Firestone Free Tyre Damage Guarantee is only valid for Firestone branded passenger, 4x4 and SUV tyre/-s excluding CV2020 purchased from Bridgestone family stores (Supa Quick, Bridgestone Commercial and Speedy fitment centers) within the boundaries of South Africa and neighbouring countries Namibia and Swaziland. The guarantee is valid for 1 year and is limited to tyre sizes ranging from 14 inch and above only.
Firestone South Africa guarantees to the purchaser of new Firestone branded passenger, 4x4 and SUV tyre/-s from 14 inch and above(excluding CV2020), purchased from an authorised fitment center (Bridgestone Commercial, Bridgestone mining solutions, Supa Quick, Speedy) within the boundaries of South Africa and neighbouring countries; Namibia and Swaziland that for a period of 1 (one) year after the purchase of the tyre (Date reflected on the invoice) should the registered Firestone branded passenger, 4x4 and SUV tyre/-s become unserviceable as a result of road hazards encountered during transit, and due to no fault or defect of the tyre, the tyre/-s will be replaced with the customer only paying for the tread they have used. The purchaser should refer to Bridgestone’s Warranty Policy found at https://s7g10.scene7.com/is/content/bridgestoneeu/website/documents/footer-header/Bridgestone-warranty-policy-2022.pdf should the purchaser wish to know the policy applicable to defects or faults found in the tyre.
The Firestone Free Tyre damage guarantee is only valid for 1 year from the date of purchase and registration of a new qualifying tyre/-s.
The Firestone Free tyre damage guarantee covers Firestone branded passenger, 4x4 and SUV tyre/-s from 14 inch and above (excluding CV2020) for road hazard damage subject to the state of the usable tread, with the customer only paying for the tread they have used.
“Road Hazards” are cuts, bruises, impact or irreparable punctures and tyre damage caused by rocks, broken glass, potholes or curbs.
The remaining tread depth will be used to determine the value payable, if any, by the end consumer.
Tyre/-s with a tread depth equal to the tread depth indicator will not be eligible for a claim.
