Frequently Asked Questions

Popular Questions
Tyre Damage Guarantee

Can I still claim for my tyre if the dealer I purchased my tyre at didn’t register my tyre?

No, you cannot claim for a tyre that was never registered. The responsibility is on you as the consumer to ensure that your tyres are registered after purchasing, the dealer is only there to guide or give assistance if needed while you complete the registration.

Tyre Damage Guarantee

What happens to my Firestone Passenger and Destination tyres if I registered it before the 1st of July?

It will remain covered by the previous Tyre Damage Guarantee for the lifetime of the tyre.

Tyre Damage Guarantee

Does the Tyre Damage Guarantee only apply to new purchases?

Yes. Previously registered tyres will keep their lifetime TDG.

Tyre Damage Guarantee

Can I claim for a tyre if it is damaged outside the country?

You can claim for tyres in South Africa, Namibia, and Swaziland, provided there is a dealer in that country.

Tyre Damage Guarantee

Where can I make a claim?

We suggest you return to the Supa Quick dealer where you purchased your tyre if possible, otherwise, you can visit your nearest Supa Quick dealer.