HOW DOES IT WORK TERMS & CONDITIONS FAQ
After purchasing your Firestone branded passenger, 4x4 and SUV tyres from 14 inch and above (excl. CV2020) from an authorized fitment center, request your fitment center to register your tyre/-s. The entire registration process must be completed, including uploading your invoice. The qualifying tyre/-s need to be registered within 7 days of purchase, once 7 days have lapsed the tyres no longer qualify to be registered.
In order for the fitment center to assist you with completing your registration they will require the following information; this information is mandatory.
Once the fitment center has submitted your information on the system you will receive an OTP via SMS and email, this OTP is required to complete the registration. Once the registration is complete, it will be uploaded onto an online database in real-time. You will then receive a confirmation SMS, and an email with your unique TDG code from Bridgestone, keep this information safe as it will be required when you need to claim for your tyre.
If all sections on the new guarantee registration are not completed in full and correctly, including the invoice upload, the registration will not be valid.
Should your registered Firestone branded passenger, 4x4 and SUV tyres from 14 inch and above (excl. CV2020) become damaged by a road hazard during transit, return to the fitment center where you purchased your tyre/-s, however, if this is not possible then visit your nearest authorised fitment center that is part of the same network of stores where the original purchase was made.
The Assessment procedure is as follows:
NB: Without a completed and valid registration, claims will not be recognised.