No, you cannot claim for a tyre that was never registered. The responsibility is on you as the consumer to ensure that your tyres are registered after purchasing, the dealer is only there to guide or give assistance if needed while you complete the registration.
Call our human resources by dialling 011 923 7500 or email [email protected]
Bridgestone Corporation, the world’s largest tyre manufacturer.
No. Conventional tyres do not have run-?at capability and the handling characteristics of the vehicle with these tyres may be different. Only do so in an emergency and temporary basis, but verify that its size, load capacity, in?ation pressure, and speed rating speci?cations meet the requirements of the vehicle.
Nitrogen is an acceptable inflation gas for use in Firestone passenger, light truck, and truck tyres.
The best thing to do when its time to replace your tyres is consult your vehicle owner’s manual and tyre information placard for recommendations.
The prices of tyres vary between various dealer as each retailer determines the prices of their products independently. This is also influenced by the region the dealer operates from. For prices, contact your nearest Firestone dealer such as Supa Quick and Tiger Wheel & Tyre.
Firestone tyres are sold at various selected outlets countrywide. Locate your nearest Supa Quick or Tiger Wheel & Tyre for contact details.
It will remain covered by the previous Tyre Damage Guarantee for the lifetime of the tyre.
Yes. Previously registered tyres will keep their lifetime TDG.
You can claim for tyres in South Africa, Namibia, and Swaziland, provided there is a dealer in that country.
We suggest you return to the Supa Quick dealer where you purchased your tyre if possible, otherwise, you can visit your nearest Supa Quick dealer.
No. The Tyre Damage Guarantee only covers tyres that are damaged by road hazards during transit.
Once the tyre has been assessed and credit due to you calculated, you can immediately purchase a replacement tyre.
If you registered your tyre, your unique TDG code can be retrieved with your ID or invoice number.
Yes. BSAF will honour the TDG claim if the tyre has previously been repaired during the guarantee period.
Your tyres will be covered by the Firestone SA TDG from the day of purchase as soon as they have been registered.
When any part of the tyre is below 1mm the tyre will be considered worn and no claim will be granted.
No. Only passenger, 4X4 and SUV tyres with a rim diameter of 14 inch and above (excluding CV2020) are covered.
Yes, provided that the tyre was registered upon purchase as all the relevant information would have been saved on the 9-year warranty database and that’s where the information will be retrieved from when you claim.
No, Bridgestone South Africa will not honour a claim if the tyre has previously been repaired during its warranty period.
No. The dealer must measure the average tread depth for adjustment purposes, and if any part of the tyre is below 1mm, the tyre will be considered as worn out and no adjustment will be granted.
No. The tyres can only be purchased in South Africa, neighbouring countries (Namibia, Lesotho, Swaziland, Botswana, and Zambia) or be OE fitted in order to qualify for the warranty.
The 9-year warranty takes effect post the purchase and upon registration of a qualifying tyre, and is valid for 9-years from registration date.
This warranty is only valid for 19 agricultural radial tyre sizes that are manufactured in the USA provided that those tyres are purchased in South Africa, neighbouring countries (Namibia, Lesotho, Swaziland, Botswana, and Zambia) or are OE.
The 9-year warranty is valid for the following agricultural tyres:
