Popular Questions
Tyre Damage Guarantee

5. Will BSAF honour a TDG claim on tyre/-s that has been repaired during the guarantee period?

Yes, BSAF will honour the TDG claim if the tyre/-s has previously been repaired during the guarantee period.

Tyre Damage Guarantee

4. Can an invoice be used in the case where no TDG registration Number is available?

In the case where the customer has lost their unique TDG code, their phone number, vehicle registration, or email,  can be used to retrieve their details from the portal if registration was completed for the tyre/-s in question, however, if there was no registration completed then those tyre/-s are not covered.

Tyre Damage Guarantee

3. When does the Guarantee cover take effect?

Your tyre/-s will be covered by the Firestone SA TDG once they have been registered.

Tyre Damage Guarantee

2. Are all Firestone tyre/-s covered by the Tyre Damage Guarantee?

No, only passenger, 4X4 and SUV tyre/-s with a rim diameter of 14 inch and above are covered (excl. CV2020)

Tyre Damage Guarantee

1. How long is the Tyre Damage Guarantee valid for?

The Firestone Tyre Damage Guarantee is valid for 1 year from the date of purchase.